Made for your activity : Sales & communication management
An order comes in. You need to confirm it, prepare it, ship it and sometimes refund it. Your dashboard follows each order from start to finish, so you always know where it stands. No more order slips lost under the kettle.
Live order tracking
Each order goes through clear stages: pending, paid, shipped, received. There are also stages for the less cheerful cases: cancelled, lost, refunded. Each stage has its own colour: you can see at a glance what is left to do, and you always know what to say when a customer asks where their parcel is.
An alert when an order comes in
The dashboard can play a sound for every new order. You choose: a bell, a cockerel, or the railway station jingle. The first “ding” is always a pleasure. So is the hundredth, as it happens.
Invoices that write themselves
As soon as an order is paid, the invoice is created as a PDF, with your details and the VAT breakdown. You no longer have to type it up by hand, and your accountant will suddenly find you very organised.
Stock management
You manage the stock of each product from your dashboard. You know what you have left, and you avoid selling an item you no longer have. Customers rarely enjoy that kind of surprise.
A till for your counter sales
Do you also sell in a shop or at a market? The dashboard’s till records these sales in the same system as your online orders. Your stock stays accurate, whether the customer came through the internet or through your door.
A dashboard that fits in your pocket
The dashboard also works on a phone. So you can check your orders from your workshop, your market stall or your sofa.
Your questions
Do I need to install software to manage my orders?
No. You manage orders and stock directly in your dashboard, from an ordinary web browser.
Is the customer told when their order is on its way?
Yes. From the order, you send them a tracking email in one click. They know where their parcel is without having to call you.
Can several people run the shop?
Yes. You can create several admin accounts, for example for a partner or an employee who packs the parcels.