Online booking for workshops, classes and events
A pottery class, a concert in the barn, a tour of the beehives: all of these happen on a set date, with a number of places that does not stretch. With 123Ventes, your customers book their place online and pay for it straight away. No more sign-up notebook to keep, and no more calling back the lady who wanted “two places, maybe three”.
What can customers book in your shop?
Anything that happens on a given day at a given time:
- workshops and courses: pottery, soap making, sewing, cooking, woodwork;
- classes: yoga, music, languages, one at a time or for the whole year;
- events: concerts, shows, evenings, tastings, open days;
- tours: guided tours, visits to the workshop, the farm or the beehives;
- fixed-time appointments: a service at 10 am, a table at 8 pm, a photo shoot at 3 pm.
Each date has its start time, an end time if you wish, and its number of places. For a one-to-one appointment, just set one place.
How do you open bookings?
In the item’s page, the “Booking” tab lets you add a date. You run a workshop every Wednesday and Saturday until June? Tick the days of the week, enter the end date, and all the dates are created at once. No need to spend your Sunday on it.
You can give a date a label, such as “beginners” or “in French”, and choose to close bookings a few hours before it starts. That leaves you time to get the clay, the aprons or the chairs ready.
What your customer sees
On the product page, your customer picks a date from a list and sees right away how many places are left. A full date is still shown but can no longer be chosen, and past dates disappear on their own. Then the booking goes into the basket and is paid like any other purchase, by card, PayPal or the payment method of your choice. Your customer can even add other items to the same basket.
Everything is shown in their language: French, English, German, Spanish or Italian.
Never one place too many
A place put in the basket is held for 30 minutes, while the customer pays. Nobody else can take it in the meantime. Before payment, the shop checks once more that the date is still open and that there are enough places left. If someone was quicker, your customer is told and the quantity is corrected. You will not end up with eleven people for ten potter’s wheels.
Your bookings, date by date
In your dashboard, each upcoming date shows its places, its bookings, the places left and its status: open, full or cancelled. One click shows who booked, with the order number, the e-mail address and the number of places. You can add places, cancel a date and reopen it, or delete a date that has no booking yet.
How much does it cost?
Nothing extra. Online booking is included in the subscription, at €29.90 a month, and we take no commission on the places you sell. A ticket office that does not help itself along the way does exist.
See also
Bookings are set up in the item’s page, like the rest of the catalogue. Your customers pay for their place by card or PayPal, and each booking arrives with your orders. You also rent out a cottage or equipment? See online rentals.
Your questions
Do I need booking software on top of my shop?
No. With 123Ventes, bookings are set up in the item’s page, and they arrive with your other orders.
What happens when a date is full?
It stays on display, marked “full”, but customers can no longer choose it. If you add places, it can be booked again straight away.
Can I create dates that come back every week?
Yes. Tick the days of the week and the end date, and all the dates are created at once, up to a year ahead.
Until when can my customers book?
Until the date starts, or a few hours before if you decide so. The delay is set item by item.
What if I have to cancel a date?
You cancel it in one click and it is no longer offered. You see the list of customers who had booked, and you can refund them from their order.
Can customers book an appointment at a set time?
Yes. Each date has its own time. Set one place per date, and each booking becomes an appointment.
